|

|

|
I forgot my password!
Now what?
Just follow the instructions on our self-service
"Forget
Password?" page
and a new password will be immediately emailed to you.
I know my UserID and password and still can't log in.
What's up?
All log-in problems boil down to three basic causes.
1. UserIDs and passwords are upper and lower case letter
sensitive. Type carefully, just as they appear in the email
confirmation you received.
2. Are you sure you're logging into the right game? UserIDs
and passwords are different for each. Don't feel
embarrassed, it's happened before to other players.
3. You may have a poor modem connection to the Internet on
your end. Try quitting your browser, logging off from the
Internet and establishing a new dial-up connection. Then
restart your browser, proceed to HeySportsFans and try
logging in again. This works nearly all of the time.
I can't access any secure pages, like the sign-up pages
or the Owners Area for making trades.
If you are using Microsoft Explorer as a stand-alone
browser, you'll need to make a quick adjustment to your
browser's settings. Click
here to learn more.
If you are using Explorer in conjunction with AOL, please
try the following. AOL has a known difficulty loading some
secure Internet pages.
1. Make sure you have the latest version of AOL software
installed.
2. Use Netscape as a stand-alone browser. It's
available for free here.
I need more help. How can I contact HeySportsFans?
Click
here to send us an email.
That's the fastest way to get service. Or call
831-439-8736.
Who's eligible to play?
Must be 18 years of age and older and a resident of the
United States, Puerto Rico, or Canada (except Quebec). Void
where prohibited. If you do not meet eligibility
requirements, you can enter and have your place noted in the
standings but are not eligible to win prizes.
How much do teams cost?
Nothing! It's FREE!
|